Refund Policy
Last updated: 7/17/2025
🎯 7-Day Money-Back Guarantee
We're confident you'll love GenZform! If you're not completely satisfied, we offer a full refund within 7 days of your purchase - no questions asked.
1. Our Commitment
At GoGoSoon Private Limited, we stand behind GenZform and want you to be completely satisfied with your purchase. Our straightforward refund policy ensures you can try our platform risk-free.
2. Refund Eligibility
✅ Eligible for Full Refund:
- Requests made within 7 days of purchase
- Any subscription plan (monthly or annual)
- First-time purchases
- Technical issues that prevent service use
⚠️ Special Considerations:
- Refunds for subscriptions longer than 7 days will be prorated
- Multiple refund requests may require additional review
- Fraudulent or abusive refund requests will be declined
3. How to Request a Refund
Requesting a refund is simple:
- Contact our support team at support@genzform.com
- Include your account email and purchase details
- Tell us how we can improve GenZform (optional but appreciated)
- Receive confirmation within 24 hours
- Get your refund processed within 3-5 business days
4. The Only Question We Ask
💡 Help Us Improve
While we don't ask questions about your refund decision, we'd love to know:
"How can we improve GenZform?"
Your feedback helps us build a better product for everyone. This is completely optional, and your refund will be processed regardless of whether you provide feedback.
7. Alternative Support
Before requesting a refund, consider reaching out to our support team. We're often able to resolve issues quickly and help you get the most out of GenZform.
Support Email: support@genzform.com
Response Time: Within 24 hours
Live Chat: Available on our website during business hours
8. Contact Information
For refund requests or questions about this policy:
GoGoSoon Private Limited
General Support: support@genzform.com
Website: https://genzform.com