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Refund Policy
Learn about GenZform's refund policy for Pro subscriptions.
We want you to be happy with GenZform. If it's not right for you, here's our refund policy.
14-Day Money-Back Guarantee
If you're not satisfied with Pro within the first 14 days of your subscription, contact us for a full refund.
How to Request a Refund
- Email [email protected]
- Include your account email
- Explain why you'd like a refund
- We'll process it within 5-7 business days
Refund Eligibility
| Situation | Eligible |
|---|---|
| Within 14 days of first payment | ✅ Full refund |
| Technical issues we can't resolve | ✅ Prorated refund |
| Changed your mind after 14 days | ⚠️ Case by case |
| Monthly renewal you forgot to cancel | ⚠️ Case by case |
After a Refund
- Your account reverts to the free plan
- All forms and data are preserved
- Pro features are disabled
- You can resubscribe anytime
Annual Subscriptions
Annual subscriptions are eligible for:
- Full refund within 14 days
- Prorated refund for remaining months (case by case)
Frequently Asked Questions
How long do refunds take?
Refunds are processed within 5-7 business days. Your bank may take additional time to show the credit.
What if I have a technical issue?
Contact support first—we'll try to resolve it. If we can't fix it, you're eligible for a refund.
Can I get a partial refund?
For annual plans, we consider prorated refunds on a case-by-case basis after the 14-day window.